Privacy Policy

Last Updated: October 10, 2023

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  1. Information We Collect
  2. How We Use Your Information
  3. How We Share Your Information
  4. Your Privacy Choices
  5. Data Security
  6. Contact Us

At flynowbook.com ("we," "our," "us"), your privacy is one of our priorities, and we are committed to protecting the personal information you share with us when using our website (the "Site") and services related to flight search and booking (the "Services"). This Privacy Policy outlines how we collect, use, protect, and disclose your personal information. By using our Site, you consent to the practices described in this Privacy Policy. If you do not agree with this Privacy Policy, you should discontinue the use of our Site and Services.

1. Information We Collect

We collect different types of information in order to provide, improve, and personalize the Services offered through our Site.

a) Personal Information You Provide

When you use our Services, we may collect and store information that you provide us, including but not limited to the following:

  • Booking Information: Name, email address, phone number, passport details, gender, date of birth, and payment information (credit card details, billing addresses) when you make a booking or start a reservation process.
  • Account Information: If you create an account on our Site, we will collect information such as your name, email address, and any other contact details you provide to personalize your experience.
  • Communications: When you contact us directly through email or live chat, we may collect the contents of your message along with your contact information.
b) Information Collected Automatically

When you visit our Site, we may automatically collect certain information from your browser or device, including:

  • Technical Information: IP addresses, browser type and version, operating system, device type, language preference, and other related metadata.
  • Usage Data: Information on how you navigate the Site—pages visited, duration of visits, frequency of visits, and click patterns.
c) Cookies and Tracking Technologies

We use cookies and similar tracking technologies (such as web beacons and pixels) to collect information about your interactions with the Site and to enhance your user experience. Cookies may store personal data, such as your preferences or login credentials. You can disable cookies in your browser settings, but this may affect the functionality of the Site.

2. How We Use Your Information

We use the personal information we collect for various purposes, including:

  • Booking and Transaction Processing: To fulfill your requests for flights and services, confirm bookings, and process payments.
  • Customer Service: To contact you if issues arise or to respond to inquiries and provide support.
  • Personalization: Tailoring content and recommendations based on preferences and browsing history.
  • Marketing: Sending promotional content and offers if you have opted into receiving them.
  • Site Improvement: Analyze and improve site performance and ensure functionality based on device and user preferences.
  • Fraud Detection and Security: Safeguarding personal data and monitoring for fraudulent activities.
3. How We Share Your Information

We share your information only where necessary. We will share your data with:

  • With Airlines and Travel Providers: To complete bookings, we share information with airlines, rental companies, and third-party providers.
  • Service Providers: We may share Personal Information with third-party service providers (e.g., hosting providers) to manage business operations.
  • Legal Compliance: If required by law or necessary for legal collaboration with law enforcement.
  • Business Transactions: During a business transfer, merger, or acquisition, personal data may be transferred.
4. Your Privacy Choices

You have the right to:

  • Access: Request access to personal data we hold about you.
  • Correction: Update or correct your personal details.
  • Deletion: Request deletion of your personal information subject to law or contract obligations.
  • Opt-Out: Unsubscribe from marketing or promotional communications.

To exercise your rights, contact us at: info@flynowbook.com.

5. Data Security

We implement reasonable security measures to protect your personal data. However, no method of electronic data transmission or storage can be 100% secure. We cannot guarantee its absolute security.

6. Data Retention

We will retain your personal data only for as long as necessary to provide services, comply with legal obligations, and resolve disputes. Once no longer needed, we will securely delete or anonymize your data.

7. International Data Transfers

Your personal data may be transferred to and processed in countries other than your own. We ensure that proper safeguards are implemented during this process to protect your personal data.

8. Children's Privacy

Our Services are not for individuals under the age of 18, and we do not knowingly collect personal information from minors. If such data is inadvertently collected, we will promptly delete it.

9. Changes to This Privacy Policy

We reserve the right to amend this Privacy Policy at any time. Material changes will be posted on this Site. Continued use of the services constitutes acceptance of any changes.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please reach out to us:

flynowbook.com
Email: info@flynowbook.com
Phone: +1 800 680 35 91
Address: 850 Stanton Rd, Burlingame, CA 94010, USA